Quality Management Outsourcing

Outsourcing the Quality Management System maintenance could provide a significant cost saving solution for small to medium sized organisations with limited resources.

Synergix Solutions provides flexible and customised maintenance solutions from supporting your Management Representative to complete quality management outsourcing service packages to meet your business needs.

How the outsourcing service works

A Maintenance Service Programme is agreed to meet your Quality Management System maintenance requirements, normally the programme duration is for a 12-month period on a renewable basis. Although we recommend 12-month programmes, more flexible programme timescale arrangements are available to meet your specific needs.

An external quality professional will become directly involved in maintaining your Quality Management System in accordance with the agreed Maintenance Service Programme. The necessary time will be allocated with routine visits, normally just a few days each month. Most Maintenance Service Programmes include a level of support provided off-site at our office.

This service is particularly valuable for organisations with an accredited ISO 9001:2000 management system or a similar quality standard accreditation.

Maintenance Service Programme

The Maintenance Service Programme may typically include: -

• Maintenance, development and improvement of your documented system; Quality Manual and procedures
• Planning, management and carry out internal audits and supplier audits
• Management of third party certification body surveillance and re-certification audits and the implementation of corrective actions
• Input and guidance on continual improvement and quality objectives
• Advice and guidance on management system compliance with ISO 9001
• Assistance with management reviews and the implementation of corrective and improvement actions
• Specific processes and document control requirements for projects
• General support at all levels within your organisation, liaison with accreditation body assessors and customer auditors etc.
• Telephone and email support

It is appreciated that organisations are looking for flexible service arrangements from a commercially minded provider, if these services are of interest then contact us to discuss how Synergix Solutions can assist with your specific needs.