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The
Cost of Quality
The
"cost of quality" is the amount of money a business loses
because its product or service was not done correctly in the first
place.
The
“cost of quality” is not the cost of providing a quality
product or service. It’s the cost of NOT providing a quality
product or service.
Each time work is redone, the cost of quality increases. In other
words, any cost that would not have been expended to provide a quality
product or service contributes to the cost of quality.
How
does a Quality Management System help to reduce costs?
A quality
management system
provides a means for you to take a more systematic approach to your
business, enabling you to review and identify process deficiencies
through continual improvement of your business management systems.
The
results are improved quality of products and services, cost reductions
and the achievement of meeting customer needs and customer satisfaction.
If
the cost of quality is important to your organisation contact
us to discuss how we can help.
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