Quality Management System implementation is likely to be one of the most important decisions an organisation will make.
Many companies and government bodies now require suppliers tendering for supply of products and/or services to have a certified Quality Management System.
If you intend to tender for contracts, then a certified quality management system is virtually a must today.
All organisations, whether large or small, already have an established way or “system” of running their business, many systems are informal and probably not documented. Quality management system standards identify those features which can help an organisation improve performance and competitiveness and to consistently meet customers requirements.
Quality management systems are not about imposing new ways of business management, they are about evaluating how and why things are done, writing them down and recording the results showing they were done. Most organisations already carry out the processes which quality management system standards require.